While much of the trust and reputation of both Binance and Binance.US depends on the support and functionality of the two platforms, customer support is not the only factor that may affect their reputation. One such factor is the number of outages that the platforms have had, something far more common in the rest of the world than in the U.S. and a particular issue in mainland Europe. On this basis, Binance.US (despite being the newer platform) has experienced far fewer problems recently, boosting its reputation in territories that can access it.
Cryptocurrency firms aren't regulated, which means that you won't have any protection if things go wrong.

Since 2017 Binance has grown quickly to reach its current position. However, the rise of this crypto giant was not smooth. In the quickly changing environment of cryptocurrency, government regulations are often several years behind the cutting edge. This was the case for Binance, which came into repeated conflict with government regulations of multiple countries in the years after it was founded, including, eventually, the United States. Originally founded in China, Binance has since moved its headquarters several times.
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